Schedule

Palce	Start Date	End Date	Number of Days
دبي	December 2, 2025	December 5, 2025	4

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Goals

Master the process of documenting and presenting claims.

Understand the key concepts of contractual claims and disputes.

Learn how to identify and assess potential claims during contract execution.

Develop strategies for managing and mitigating claims risk.

Gain expertise in negotiation and dispute resolution techniques.

Ensure compliance with legal and contractual obligations in claims management.

Key Concepts of Contractual Claims and Disputes

o Definition and types of contractual claims (e.

g.

, breach of contract, delays, scope changes) o Understanding the legal framework for claims management o Recognizing common causes of disputes in contracts o The impact of claims on project timelines and costs.

Identifying and Assessing Claims

o Identifying potential claims early in the contract lifecycle o Assessing the validity and impact of claims on the project o Reviewing contract terms and conditions for dispute resolution provisions o Engaging legal and technical experts for claims evaluation.

Managing and Mitigating Claims Risk

o Establishing clear contract terms to minimize ambiguity o Implementing proactive risk management strategies during contract execution o Creating contingency plans for potential disputes o Using insurance and indemnity clauses to mitigate financial risks.

Negotiation and Dispute Resolution Techniques

o Negotiating claims amicably and finding win-win solutions o Understanding alternative dispute resolution (ADR) methods (mediation, arbitration, etc.

) o Building strong communication channels with stakeholders to prevent escalations o Preparing for formal dispute resolution when negotiation fails.

Documenting and Presenting Claims

o Properly documenting claims to ensure accuracy and clarity o Gathering and organizing evidence to support claims (e.

g.

, emails, reports, contract amendments) o Presenting claims effectively to stakeholders or in a legal setting o Ensuring that claims are substantiated with clear, well-organized information.

Ensuring Compliance with Legal and Contractual Obligations

o Understanding the legal requirements for claims management o Ensuring that claims are managed in line with contract provisions and regulations o Maintaining compliance with industry standards and best practices o Using compliance audits to ensure adherence to contractual obligations.

Certificate

Upon full attendance of this training course, participants will receive an accredited certificate issued by Al Manhal Institute, which is licensed by the Abu Dhabi Center for Technical and Vocational Education and Training. This certificate is regionally recognized, providing holders with a competitive advantage both within their organizations and when seeking new career opportunities.

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Certificate

Managing Contractual Claims

Schedule

Goals

Contents

Key Concepts of Contractual Claims and Disputes

Identifying and Assessing Claims

Managing and Mitigating Claims Risk

Negotiation and Dispute Resolution Techniques

Documenting and Presenting Claims

Ensuring Compliance with Legal and Contractual Obligations

Certificate

Certificate

Extra Options

Key Concepts of Contractual Claims and Disputes

Identifying and Assessing Claims

Managing and Mitigating Claims Risk

Negotiation and Dispute Resolution Techniques

Documenting and Presenting Claims

Ensuring Compliance with Legal and Contractual Obligations