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Fundamentals of Business Etiquette

• Learn the core principles of business etiquette in different professional settings.

• Understand the importance of punctuality and reliability in business culture.

• Master professional greetings and introductions.

• Study the role of respect and courtesy in building relationships.

Verbal and Non-Verbal Communication

• Understand the significance of tone, language, and speech clarity in business communication.

• Learn how to use body language effectively during conversations and meetings.

• Master the art of active listening and asking questions appropriately.

• Explore communication protocols for email, phone calls, and virtual meetings.

First Impressions and Personal Branding

• Develop strategies to create a lasting positive first impression.

• Study the role of personal appearance, grooming, and attire in professional settings.

• Learn how to make a strong impression in interviews, networking events, and meetings.

• Understand the importance of building trust and respect through consistent behavior.

Dining Etiquette

• Learn the essentials of dining etiquette in business contexts.

• Study how to handle business lunches, dinners, and events with confidence.

• Understand the role of table manners in creating a professional impression.

• Master the etiquette for international dining customs.

Networking Etiquette

• Understand the principles of effective networking in business environments.

• Learn how to build professional relationships through mutual respect and shared interests.

• Study how to introduce yourself and others in social and business situations.

• Develop strategies for following up after networking events and meetings.

International Business Etiquette

• Learn how cultural differences affect business interactions.

• Study global business customs, including greetings, gift-giving, and communication styles.

• Understand the importance of respecting cultural diversity in a globalized business world.

• Master etiquette for international meetings, conferences, and trade shows.

Certificate

Upon full attendance of this training course, participants will receive an accredited certificate issued by Al Manhal Institute, which is licensed by the Abu Dhabi Center for Technical and Vocational Education and Training. This certificate is regionally recognized, providing holders with a competitive advantage both within their organizations and when seeking new career opportunities.

Verbal and Non-Verbal Communication

• Understand the significance of tone, language, and speech clarity in business communication.

• Learn how to use body language effectively during conversations and meetings.

• Master the art of active listening and asking questions appropriately.

• Explore communication protocols for email, phone calls, and virtual meetings.

First Impressions and Personal Branding

• Develop strategies to create a lasting positive first impression.

• Study the role of personal appearance, grooming, and attire in professional settings.

• Learn how to make a strong impression in interviews, networking events, and meetings.

• Understand the importance of building trust and respect through consistent behavior.

Networking Etiquette

• Understand the principles of effective networking in business environments.

• Learn how to build professional relationships through mutual respect and shared interests.

• Study how to introduce yourself and others in social and business situations.

• Develop strategies for following up after networking events and meetings.

International Business Etiquette

• Learn how cultural differences affect business interactions.

• Study global business customs, including greetings, gift-giving, and communication styles.

• Understand the importance of respecting cultural diversity in a globalized business world.

• Master etiquette for international meetings, conferences, and trade shows.

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Business Etiquette

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Contents

Fundamentals of Business Etiquette

Verbal and Non-Verbal Communication

First Impressions and Personal Branding

Dining Etiquette

Networking Etiquette

International Business Etiquette

Certificate

Certificate

Extra Options

Fundamentals of Business Etiquette

Verbal and Non-Verbal Communication

First Impressions and Personal Branding

Dining Etiquette

Networking Etiquette

International Business Etiquette